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Technical Support Engineer
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The technical support engineer certificate builds into a bachelor’s degree in information technology from Ensign College and will help you gain entry-level marketable skills.

What skills will I develop with this certificate?

  • Identify and configure desktop and security settings
  • Identify and describe hardware functions
  • Design and configure corporate networks
  • Define and configure security policies
  • Troubleshoot networking and system issues

What types of jobs can I get with this certificate?

  • IT support
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What are the technology requirements for this degree?
Lightweight Computing Required
This degree requires a laptop with ability to run Microsoft Office apps like Word and Excel. Learn more about the technology tools needed to succeed with each certificate and degree.


All degrees offered through BYU-Pathway are made up of three certificates. The second and third certificates are already determined. If you start with a technical support engineer certificate, these would be the certificates in your degree plan:

Technical Support Engineer
IT Fundamentals
System Administration